![]() ![]() ![]() In this article we show you how to set up an appointment with a Genius at an Apple Store. (Well, there are a limited number of walk-in appointments available and they might be able to squeeze you in, but it's likely you would have to wait for hours and you might have a wasted journey.) But in order to do so you will need to book an appointment with Apple in advance - you can't just turn up. You can speak to a Genius at the Genius Bar in an Apple Store. Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. ![]() If you need help with an iPhone, iPad, Mac or other Apple product - whether it's broken or faulty, or you just can't figure out how to do something with it - the company will help you solve the issue.
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